Safety begins with the design of our ships. Sharing of any beverage or the package is not permitted. (Voyage plans cover your entire cruise and are available at a discounted rate. The thing we like about the Beverage Cards is you get a receipt, I check to make certain the amount is correct and then throw away the old one. We actually forfeited money on one cruise because we were comped tips, internet and a drink package. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. Then sail away for your romantic honeymoon! You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament! In the unlikely event you remain dissatisfied for any reason, the Crew Appreciation is subject to adjustment, at your discretion, at any time during the cruise up to the time you settle your onboard account prior to disembarkation. From rejuvenating at the spa while enjoying ocean views to making magical memories during once-in-a-lifetime excursions, weve got you covered. You can also use your OBC for laundry service, Bingo, bar events (classes, wine tasting, bar crawls), cooking class (someone just posted that they cost $65! if i book a shore excursion prior to boarding can i use onboard credit? Let the vacation begin the moment you arrive in a new country. As previously mentioned in the BAGGAGE POLICIES & PACKING ADVICE section, you should not place valuables in your tagged luggage. Guests with independent flight plans, who have purchased transfers on the day of embarkation through Holland America Line, must advise us of your air schedule at least 14 days prior to arrival to receive the transfer service. For specific arrival instructions applicable to your itinerary, please consult your Travel Documents. Certain ship transfer operations (e.g., during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. For detailed information regarding mobility equipment please refer to the GUESTS WITH DISABILITIES section of this document or visit the Accessible Cruising section of our website at hollandamerica.com. Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. https://book2.hollandamerica.com/protocols/, Download the Holland America Line Navigator App, download the Holland America Line Navigator App, Do Not Sell or Share My Personal Information. Please Note: There is not an Automated Teller Machine (ATM) available on board. Most evenings smart casual attire is appropriate. guests are encouraged to obtain travel medical insurance prior to travel. Due to the limited medical facilities on board, we will not accept reservations for infants 6 months or younger for non- Transocean sailings, 12 months or younger for Transocean sailings at time cruise commences or women who will be 24 or more weeks pregnant at the time their cruise with Holland America Line concludes. You must be able to care for yourself. 5 Things to Know About the Holland America Line Credit Card All other questions and concerns regarding air arrangements should be directed to your travel advisor.
PERSONAL TRAVEL IDENTIFICATION REQUIREMENTS. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. Countries participating in the VWP are: Andorra, Austria, Australia, Belgium, Brunei, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, New Zealand, Norway, Portugal, SanMarino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan and the United Kingdom. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. I think they use this for special social events for the crew. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. One cruise last year had over $900 OBC and hotel service charges definitely were paid with it as well as some gambling, spa services, specialty restaurants, OB shop purchases, and of course bar bills. Therefore, it may be in your best interest to planahead and pack some anti-diarrheal medication with your other medications. It also shows you how to correctly put on your lifejacket. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. Celebrity does that and I wish HAL would too. For information concerning airline delays, please see the Arrival Advice / Airline Delays section below. NOTE: If you are not the parent or Legal Guardian of any minor child traveling with you, you must present an original letter signed by at least one of the childs parents. OK, I'm convinced on beverage card and donating any overage to the crew. No additional deposits will be due until final payment. Please complete the Online Check-In process at. Holland America Line recommends that each guest keep all personal identification, electronic airline tickets, customs forms, medications and other important items along with the clothes and shoes he or she intends to wear the last day. and souvenir bar glass at any bar. Some clearances will require face to face inspections, details will be communicated to you onboard. Discover ancient cities, seaside towns and a rich culinary tradition. In many countries, you can also use your ATM card to obtain local currency. Started June 21, 2021, By Soon as we could on board we had our list of excursions we wanted to do (with a 2nd choice) and all were available. Certain third-party transfer and tour facilities may not be fully accessible to guests with disabilities. I took a Princess Cruise last year and I was able to use OBC for pre-booked shore excursions and specialty dining booked about 90 days prior to the cruise. Please note that this is a U.S. government regulation over which Holland America Line has no control. Great idea, Dave. In your stateroom you will find laundry bags and price lists conveniently located in your closet. Onboard Credit: How to Get It, Where to Spend It - Cruise Critic Please note that minimum age for guests using the fitness center is 16. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. Note: Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. If we do not have your information by this deadline, you will be unable to sail. Please dial 911 in an emergency. Holland America Line Rewards VISA Card: Use your new Holland America Line Rewards Visa Card and youll be on your next dream vacation before you know it. Started August 27, 2021, By Personal checks are not accepted on board. Yellow Fever: Many Yellow Fever immunization requirements are based on traveling from one infected or endemic country to another. For 10- to 20-day voyages, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto and/or Tamarind. Please see the following important information about your luggage tags. WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. Advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. From the moment you step aboard one of our spacious, mid-sized ships, you'll feel the difference. Guests are urged to complete the Online Check-in process before leaving home. WebResident's Offer: Up to $200 discount plus up to $100 Onboard Credit with Holland America For a limited time, residents of Arizona, California, Florida and Nevada can save big on Holland America Line! Customs officials will not be available at the ship during check-in to register valuables. Please do not place your baggage over the emergency floor lighting. The password will need to be disclosed to the youth staff upon pick up of the child. It is essential that we be notified of any special medical, physical or other requirements you may have (including whether you intend to bring a scooter with you) as soon as possible, preferably at the time of booking, so that we may make our best effort to accommodate you. MissJammin, November 23, 2016 in Holland America Line. gpmacki, July 28, 2010 in Holland America Line. Plan to be at the airline counter at least two hours before flight time for domestic flights and three hours before flight time for international flights. Please Note: Firearms, explosives, fireworks, other weapons and knives or sharp blades over two and half inches long and illegal drugs of any kind are prohibited without exception. Although embarkation may begin as early as 11:30am, our previous sailing guests will have just disembarked and we will still be in the process of preparing the ship for your cruise. I understand what you are saying and for people who can afford it, it is not much to worry about. Shore Excursion credit is based on cruise duration and is per person, not per stateroom. LauraS These "checks" clear your account on a daily basis and are deducted from the initial balance in the order they are charged. For your convenience Holland America Line has partnered with two luggage transport services for your convenience. WebThe Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. Please Note:For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. Do Not Sell or Share My Personal Information. An curved arrow pointing right. Guests using mobility aids should select a stateroom that will meet their needs and allow for appropriate storage of their mobility equipment. Hopefully this will clear up the issue. It is also your access card to your stateroom. Ability to enjoy your final hours in port at your leisure without having to stand in line at the airport. Restrictions: Airlines, limousines and other transfer vehicles have baggage allowance policies which may limit the amount and/or weight of baggage you may take with you and/or impose baggage charges. CIBTvisas also provides a concierge service should you wish to have a dedicated Concierge Specialist manage the entire process from start to finish while providing the expertise necessary to ensure your request is approved as quickly as possible. Holland America Frequently Asked Cruise Questions - Know Before You Go It's not a deposit, but they do hold the funds on your card. There is no kosher kitchenon board, nor do we have kosher dishes, utensils, pots or pans on the ship. There are so many choices on your Holland America Line cruise. No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin st Customs Allowance: Each U.S. resident is usually allowed a duty free exemption of US$800; it may be more or less depending upon your itinerary and recent travel outside the country. Whether its $100, $200, $300 or more, Onboard Credit can make a sweet vacation even sweeter. Fares are applicable on select 2023 and 2024 departures, excluding Grand Voyages and any voyage lasting 3 days or less. (and yes I can afford to have a $2500 hold put on my card but it is the principle of the issue) I know a lot of families that don't have that much money and would enjoy a cruise, but wouldn't be able to pay $2500 for a cruise, another couple of thousand for airfare and then find out that they have to come up with another couple thousand instead of only a few hundred for tips. He could still use it to get access, but he would not be able to charge anything. Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. We always use our Holland OBC first, then if we have any left, it gets Usually there is a fee required. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. For 6- to 9-day voyages, guests will receive one night at Pinnacle Grill, Canaletto or Tamarind. We strongly suggest you take the opportunity to visit your Muster Station and familiarize yourself with the route. Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-626-7382*. Oh, well, the bottom line is the money is not available to spend. On Dressy Nightswe take it up a notch and recommend slacks, skirts, dresses, blouses, collared shirts and jackets. The line will be adding $100 in onboard spending She did not know until I - the worry wort of the family - spent countless hours up late at night researching (much like tonight ;) ) and reading the HAL website. Onboard credit amount is based on length of cruise and stateroom category booked. Holland America Line representatives are available 24 hours a day, 7 days a week and 365 days a year to assist you in any way they can, including assistance with travel delays and contacting loved ones. Onboard Credit: How to Get It, Where to Spend It - Cruise Critic Webspent on all Holland America purchases, including onboard purchases 2; Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted 2; Earn 5,000 points Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee all are ableto provide facilities that are accessible to persons with disabilities. Please keep this available for check-in. I'm not sure why this "issue" crops up every other week, and people go berserk. Reconfirm any special transfer requirements for disembarkation with the on board. Casino: A wonderful world of chance, skill and luck awaits you in our Casino. You may request seating time, table size and indicate with whom you wish to dine. Hope it works out for you. Leave copies of your passport, electronic airline tickets, traveler checks and any credit cards you plan to use with a family member or trusted friend. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Holland America Cruise lines are no different. In order to make returning home as smooth and easy as possible, please take note of the following tips. Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. on board. This is great because if he should LOSE his card, no one would be able to charge anything to my in-laws' shipboard account. ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. Wi-Fi Premium Package: All onboard Internet usage is subject to Holland America Lines standard policies, which may limit browsing of some sites due to network security and bandwidth usage. Heres how you can put Onboard Credit to good use: From fishing and wildlife encounters in Alaska to hot springs in Iceland and horseback riding in Half Moon Cay, youre sure to find the perfect excursion as you explore destinations and ports of call. Please inform your credit or debit card issuer in advance that your card will be used on a Holland America Line ship. Time Of Your Life Cruise Offer | Free Balcony Upgrades | Holland We have an OBC from Costco Travel Canada and the shareholder benefit. Other exclusions and terms may apply; void where prohibited. Wheelchairs: Holland America Line has a limited supply of wheelchairs on board. I don't have a problem with a reasonable hold, but I think that $420 per person (even minors and infants) is overkill. For special meal arrangements, please contact the Ship Services Department at1-800-541-1576 (or email: hal_ship_services@hollandamerica.com) at least 90 days prior to departure. Thus the various reports on this board about getting money back, spending in casino, etc. WebOnboard Credit is spending money for you to use to purchase products or services while onboard. No, the cash deposit is the same as the credit card deposit. (Required for kids and tweens ages 3 12). Telephone: At some point in your travels you may experience an emergency. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. Offer expires November 15, 2022. But, if you can, consider someone like me/us, who did not have the finances. In order to coordinate transfers and luggage handling with post- cruise arrangements, a disembarkation form will be distributed to guests for whom we have no disembarkation information or guests for whom we have no flight schedule. Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. If you reside in the UK please visit cibtvisas.co.uk/hollandamerica. There is a space on the tag for you to print the following information; in your baggage to expedite the screening process. Travelers diarrhea (TD) isthe most common illness to affect travelers. Holland America You may also make advance rental arrangements prior to departure and have a wheelchair delivered directly to the ship. Holland America Line has recently won the following environmental honors: Green Gateway Award: Port of Seattles Green Gateway Partners Award program, 20102016, and the Technology Innovator Award in 2015, Blue Circle Award: Port Metro Vancouvers EcoAction program for commitment to sustainability, 20102014. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. Started June 21, 2021, By Uh, I don't know if I'm supposed to disclose this, but a HAL rep told me today that if you book a ships tour in advance using a credit card that when you get on board, before the tour occurs, you can have the excursions desk reverse the credit card charge and put the charge on your onboard account. Please have the ships name, your partys name and stateroom number before you call. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. Have It All Early Booking Bonus | Holland America Line. Holland America Line Rewards After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. We don't have any of that this time so I assume we can use our onboard account for gratuities and internet. Cash deposits can be made on the last day of the cruise. Holland America Line also offers a variety of gift packages for guests celebrating a birthday, anniversary, honeymoon or other special event. Boarding may be denied or fines may be levied against those guests without proper documentation. In that case, Holland America Line will give guests an onboard credit with a value of 110% of the difference between the original booked fare and the lower fare. Am I right that this doesn't save you any money, just means you don't have to sign every time? While some credits are Promotion is based on promotion code(s) N2 and based on double occupancy. Customs officials will not be available at the ship during check-in to register valuables. We are equally passionate about protecting and preserving the pristine destinations that we visit. Some banks may keep the pre-authorization in place for up to 30 days. Because our the kids just got their first creditcard with a $500 limit they will not be able to use their own card, the operator I talked to said they will needto get the card reapproved for at least $840. Cruise onboard credit: What it is, where to get it and how best to Dive In featuring hamburgers and hot dogs. If they tood the tips and doubled it say $150 per person x 6 = $900 reasonable. Login to your account before you ever step onboard to get prepared for your journey. OK right? Holland America We're sorry, this promotion has ended. If you choose, continue the journey into the Yukon on your Alaska cruisetour. PLEASE NOTE WHTI-compliant documents are acceptable for entry or re-entry into the United States. The amount of the Crew Appreciation will be based on stateroom category, as set out below: We pride ourselves on excellent guest satisfaction and our onboard team is available to immediately address any concerns you may have about your cruise. Cash is not accepted for individual transactions, e.g. Holland America Line and its onboard staff are not able to confirm flights from on board our vessels. Holland America Line reservesthe right to substitute products when specified brands are not available. Can it go towards a pre-excursion hotel/transfers arranged thru HAL? The final amount billed may take up to 24-hours following disembarkation. With Carnival, they held $70X4 adults and $70X2 kids. I have a $25 OBC per pax. What can I use it for beside food? Souvenirs can? Tips? Disembarkation is usually completed within two to four hours after the ships arrival. For folks who can't cover this much hold, a cash deposit of less money can be used. Also, please note that scooters and wheelchairs weighing more than 100 pounds without the battery are not allowed to be transferred from the ship to tender and/or from tender to shore. Together we can make a tremendous difference! Taxes, Fees & Port Expenses are additional amounts to fares listed. A review of HAL's website, even before you reach the point of completing the online checkin, reflects: Our cashless society is designed to make your life on board as simple as possible. The password will need to be disclosed to the youth staff upon pick up of the child. This includes air travel to and from Canada, Bermuda, the Caribbean and Mexico. When minors are traveling with only one adult 21 years of age or older, Holland America Line requires that all guests must be in possession of a valid passport. For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies. In order to Travel Well, international travelers should contact their physicians, local health departments, or a travel medicine clinic at least six to eight weeks before departure to receive current health information on the countries they plan to visit, to obtain vaccinations and preventative medications as indicated, and to address any other special needs. For 21+ day voyages (excluding Grand For more information about our safety and security procedures when you board the ship, see the From the Captain booklet in your stateroom. Any and all charges on our account, including hotel service charges, were reduced by any OBCs that are posted on our account. We welcome you to consult with your Image Creators for all your photographic needs. Refunds for purchases of onboard products and services will be credited to your onboard account whetherpurchased prior to or during your cruise. Save my name, email, and website in this browser for the next time I comment. Charges to the account are like a check you write on the account. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. Please Note: Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off the ship. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. For this reason: Scooters and other mobility equipment are required to be securely stored and charged in the guests stateroom when not in use and may not be stored in hallways or elevator lobbies. HAL reserves the right to apply this price protection and offer at its discretion. In most ports of call, you may easily exchange U.S. dollars into the local currency. Guess we're just lucky. Baggage Insurance: Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your baggage or belongings. For more information regarding passports and WHTI compliant documents, please visit travel.state.gov/content/passports/english/go/checklist.html or call the National Passport Information Center toll free at 1-877-487-2778 or TDD/TYY at 1-888-874-7793. Keep these items close at hand in your purse or jacket pocket. From attire and handbags to sparkling jewelry, we have a variety of products to choose from. WebEarn 2 points per $1 spent on all Holland America purchases, including onboard purchases2 Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted2 Earn 5,000 points after first purchase enough to redeem for a Book your next Holland America cruise and get up to $150 onboard credit per stateroom. If you completed the Online Check-in, please have the following documents ready to present at check-in: U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. ONE THING THAT I WOULD LIKE ALL OF US TO DO - on your HAL surveys, recommend that HAL allows us to use OBC toward tours booked prior to boarding. Place them in a carry-on bag or keep them with you so you can access them easily. Or just add any leftover amountto your onboard gratuities. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). It is also a good idea to bring your prescription for eye glasses or contacts. We have some from HAL; some from TA and also our CCL stocks. Please Note: Some airlines have restrictions concerning traveling with oxygen and oxygen containers. What I have a problem with is the hold and them actually expecting I could spend up to $60 a day. Powered by Invision Community. what port is grand world voyage in todayoage, what is included in a 7 day complimentary cruise, what is the address of the dock that the ship, what is the address of the dock that the ship is tied, How to Find the Best Binoculars for Wildlife Viewing in Alaska. Laundry: For your comfort and convenience we offer full laundry and dry cleaning service on each ship in the Holland America Line fleet. Hotel to ship transfer details will be available in your Hotel Welcome Letter provided upon check-in at your hotel. Im sure it will all work out and if we can buy them an excursion and drinks that will be great. The Wireless Maritime Service system is available for use when the ship is in international waters. Each item is authentic and many are branded with designer names you have come to trust. Daytime dress is casual. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), State Issued Enhanced Drivers License (EDL) (valid for land and sea border crossings only, not valid on Yukon Cruisetours due to air travel included in the Journey), Other documents approved by the Department of Homeland Security, U.S. and Canadian residents: 866 935 8472, Switzerland residents: 41 (0) 22 884 18 70.
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